We were delighted to make the finalists’ shortlist for the ITSPA Best ITSP (Medium Enterprise) award. Entries for this award were open to businesses with 10 to 150 employees, while finalists were judged on criteria including rigorous technical testing lasting for a period of one month, which examined reliability, stability and quality of their VoIP service. Entrants were also required to submit details of their operation, on top of a case study for review, so we were happy to receive recognition by being named a finalist.