Technical Support Advisor - February 2016

We are currently looking for a Technical Support Advisor to join an ever expanding team. We want you to want to be the best, and are prepared to provide you with the necessary tools to help you grow into the next big thing!
Your day to day tasks will include 1st and 2nd line technical support via phone, e-mail and on-site. It may involve carrying out training sessions for our contact centre software.
We are looking for someone with a degree in a related field with technical background, while contact centre experience and VoIP knowledge is desirable.
Our brands are aimed at the B2B market, specifically helping businesses by providing them with VoIP telecommunications services, contact centre management services and business services. Our flagship brand has won multiple national industry awards and been nominated for many more.
We are a family run business and look after our employees. The culture and style is unique and we have been consistently growing year-on-year, having recently celebrated our 10-year anniversary in late 2015. Our services are built entirely in-house, so innovation and forward-thinking is at the heart of everything we do, while we are constantly evolving to stay ahead of the competition.
Why are we good to work for?
– 25 days’ holiday per year plus Bank Holidays
– Modern, welcoming and friendly working environment
– Free tea, coffee, biscuits and other refreshments and snacks
– Private healthcare
– Pension scheme
– Regular company outings, paid for entirely by the company, including the annual summer and Christmas parties
If you’re interested in starting a career with us, please forward your CV and a cover letter to recruitment@pebble-tree.co.uk